At BuzzyFlex, we want to ensure that you receive your order in a timely manner. Below, you’ll find all the details about our shipping process, including shipping rates, delivery times, and other important information.
1. Order Processing Time
- Order Processing: Once your order is placed, it will be processed within [1 to 4] business days. You will receive an email confirmation once your order has been successfully processed.
- Shipping Confirmation: After your order has been shipped, you will receive a shipping confirmation email, including a tracking number to track your package.
Please note that orders are processed Monday through Friday, excluding weekends and holidays.
2. Shipping Methods and Rates
We offer various shipping methods to meet your needs. Shipping rates are calculated based on your location, the size and weight of your order, and the shipping method you choose during checkout. You will see the available options and costs during the checkout process.
- Domestic Shipping:
- Standard Shipping: [5 to 7 Delivery Time]
3. Free Shipping Offers
- Free Shipping: We offer free standard shipping on all USA orders.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order through the courier’s website. If you have any issues with tracking, please reach out to our customer service team for assistance.
6. Shipping Delays
While we make every effort to ensure timely delivery, shipping times are estimated and not guaranteed. Occasionally, shipping carriers may experience delays due to unforeseen circumstances, such as weather conditions or customs delays. We are not responsible for any delays caused by the shipping carrier.
If your package is delayed, please contact the carrier directly using the tracking number provided. If you need further assistance, feel free to contact us.
7. Lost or Stolen Packages
BuzzyFlex is not responsible for lost, stolen, or damaged packages once they have been shipped. However, if you believe your package was lost or stolen, please contact the shipping carrier directly using the tracking number. We recommend choosing a shipping method with tracking and insurance to ensure peace of mind.
If the carrier confirms that the package was lost or stolen, please contact us so we can assist you in resolving the issue.
8. Incorrect Shipping Information
Please ensure that the shipping address provided at checkout is accurate and complete. If your order is returned to us due to an incorrect or incomplete address, you will be responsible for paying for reshipping costs.
If you realize you’ve made a mistake with the shipping address, please contact us immediately at support@buzzyflex,com to correct the information before your order is shipped.
9. Shipping Issues or Questions
If you have any issues with shipping, or if you have any questions about your order’s status, feel free to contact our customer service team:
Email: Support@buzzyflex.com
Phone: +1 (806) 855-3764
Address: 2240 Payne Street Louisville Kentucky 40206 United States